We understand that the information you give to us is personal and we’re committed to respecting your privacy so here are some important bits and pieces you might like to know about how we collect, store and use any information you give us.
In using our website, www.littlewoodlandflorist.com, you agree to this policy and give your consent for us to use your information as outlined.
To optimise your experience as our customer, we will collect necessary personal information when:
You create a customer account for ease of future purchase
You purchase products online to enable us to process your order and contact you about any issues concerning your order
If someone places an order with us for delivery to you
You sign up to or take part in events or promotions
We don’t store your credit card details. However, we do keep your billing, shipping and order information to ensure we can contact you if there is a query regarding your order.
The reason we require your personal information is to ensure your order is delivered without any problems. For example, we may email or text you to clarify delivery information, or to confirm that your delivery has been made.
Storing your billing, shipping and order details also means you can make subsequent orders and enquiries quickly and easily.
We won’t pass your information on to any delivery recipient unless requested by you. We will never sell your information to a third party.
The only instances where we would disclose your personal information is if it is required for a relevant purpose (for example, giving your contact details to a delivery company); or we are required by law to meet any legal obligations (for example, a police inquiry or subpoena).
Our Commitment to our customers:
The personal data we collect is:
Processed lawfully, fairly and transparently;
Collected for the specified, explicit and legitimate purposes including creating our mailing list, direct marketing, taking payment and getting your goodies to you;
Adequate, relevant and limited to what is necessary for our purposes;
Accurate, and where necessary, kept up to date (we will take every reasonable step to ensure that inaccurate personal data is erased or rectified without delay);
Not stored than for longer than is necessary; and
Processed in a manner that ensures appropriate security of the personal data.